we77's Privacy Policy

Data Collection — What We Collect

Various types of information are collected when you create an account on we77, use our services, or contact our support team. The categories are described in detail below.

1.1 Information You Provide Directly

When you register on our platform or use any of our services, you voluntarily provide the following information:

• Full name and date of birth (for age verification)
• Email address and mobile number
• National ID or passport details (when identity verification is required)
• Financial transaction details (bKash, Nagad, Rocket, or bank transfer information)
• Login credentials (username and encrypted password)
• Messages and documents provided when contacting the support team

1.2 Automatically Collected Information

The following technical information may be collected automatically while you browse our website:

• IP address and device type
• Browser type and version
• Operating system information
• Time of site access, pages visited, and duration
• Data from cookies and similar tracking technologies
• Referral source (which site you came from to reach us)

1.3 Information Received from Third Parties

We may also receive relevant information from trusted third-party services for identity and age verification, fraud prevention, and payment processing. This information is used for limited purposes only and is not passed on beyond those purposes.

Use and Purpose of Your Data

we77 uses the information you provide only for legitimate and fair purposes. Our primary reasons for use are described below:

Data Sharing and Disclosure

we77 does not sell or rent your personal information to third parties. However, limited information may be shared in specific circumstances:

3.1 Service Providers

Trusted third-party providers for payment processing, identity verification, technical support, and data storage may access your information for specific purposes. They are bound by contract with us and committed to protecting data privacy.

3.2 Legal Requirements

We may disclose necessary information to the relevant authorities to comply with court orders, government agency requests, or applicable legal obligations. Such disclosures are always kept to the minimum information required.

3.3 Business Changes

In the event of a merger, acquisition, or asset transfer, user data may be transferred to the new entity. We will notify you before any such change.

3.4 With Your Consent

For any purpose other than those listed above, we will obtain your explicit consent before sharing your information.

Cookies and Tracking Technologies

Cookies are small text files stored on your device. We use various types of cookies for the smooth operation of the we77 platform:

• Essential Cookies: Required to maintain login sessions and ensure security.
• Functional Cookies: Help remember your preferences and settings (such as language selection).
• Analytical Cookies: Used to understand site usage patterns and improve our services.

You can reject or delete cookies through your browser settings. Please note that disabling essential cookies may limit some features of the platform.

Data Security Measures

As a secure and reliable platform, we77 applies industry-standard security measures to protect your information:

• SSL Encryption: All data transmitted between you and our servers is encrypted using TLS/SSL technology, making it nearly impossible to intercept or alter.
• Password Hashing: Your password is never stored as plain text — strong cryptographic hashing algorithms are used.
• Access Controls: Only authorised staff can access your information, and only for specific tasks.
• Regular Security Reviews: Our systems undergo regular internal and external security audits.
• Data Centre Protection: Data is stored in server environments secured at both physical and digital levels.

However, complete security on the internet cannot be guaranteed. In the event of a security breach, we will notify you as quickly as possible and take the necessary steps.

Data Retention Period

we77 retains your information only for as long as is reasonably necessary to fulfil the purpose for which it was collected. The following factors are considered when determining the retention period:

• Length of time the account remains active
• Legal and regulatory retention requirements
• The need to maintain financial transaction records
• The need for information to resolve potential legal claims or disputes

Most personal data is deleted after an account is closed. However, financial transaction records, identity verification data, and data falling under anti-money laundering regulations are retained for the period required by applicable law.

Your Data Rights

You have the following rights regarding your own personal information. Contact our support team to exercise any of these rights.

• Right of Access: You can request to know what information we hold about you.
• Right to Rectification: You can request the correction of inaccurate or incomplete information.
• Right to Erasure: In certain circumstances, you can request that your information be deleted (this right may be limited where legal obligations apply).
• Right to Object to Processing: You can object to certain uses of your information.
• Right to Data Portability: You can request your information in a structured, readable format.
• Right to Withdraw Consent: You can withdraw any previously given consent at any time.

Please note that we will verify your identity before processing any request. Deletion of some information may not be possible in order to comply with applicable law.

Children's Privacy Protection

we77 is an adults-only platform for users aged 21 and above. We do not knowingly collect, process, or store the personal information of any minor.

Age verification is in place during the registration process. If we find evidence that a minor has created an account, that account and all associated data will be deleted immediately and all related transactions will be cancelled.

If you believe a minor has created an account on our platform, please inform us at [email protected].

Policy Changes and Updates

This privacy policy may be updated from time to time due to business changes, technological developments, or legal obligations. For significant changes, we will notify you in the following ways:

• A notice will be sent to your registered email address.
• A clear announcement will be displayed on the website's main page.
• The "Last Updated" date at the top of this page will be changed.

Continued use of the platform after any changes will be considered acceptance of the new policy. If you do not agree with the new policy, you may request to close your account.